Why is my paypal account limited

Please note that our specialists are unable to lift your limitation over the phone or via messaging. Learn more about the timeframes for our limitations review. Why is my PayPal account limited?

If your account is limited, we'll send you an email with the reason for that limitation. For your convenience, we always list the steps to remove the limitation in the Resolution Center under Steps to Remove Limitation.

Reasons for Account Limitations There are several reasons why your account may be limited. Here are some examples:. Your account could be limited in order to comply with regulatory requirements. For example, requesting certain products, like a debit card, can trigger federal and state laws, and we may limit your account while we work together to satisfy those requirements.

Selling banned items such as prescription drugs or guns is an example of a violation of the Acceptable Use Policy. We may limit your PayPal account to protect you from potential losses and review any fraudulent activity if:. Another reason why your account could be limited is seller performance indicating your account is high risk. Examples include:. Go to your Notifications center to upload documents. How do I remove a limitation from my account? To remove a limitation from your account: Go to the Resolution Center.

Under 'Your account access is limited,' click Go to Account Limitations. Click Resolve beside each requirement. If you're required to upload documents, review our tips for submitting documents. If you complete all of the requirements and your account remains limited, it might be because: We need additional information from you.

Check your emails for more info. We haven't finished reviewing your case. We'll email you with our decision. In most cases, our customer service team can't remove your limitation over the phone. Please wait for us to contact you. Note : If you received an email stating that your account is limited, but don't see any limitation in the Resolution Center, you may have received a fake email.

Forward it to spoof paypal. After you send us the email, delete it from your inbox. If you clicked any links or downloaded any attachments within the suspicious email or website, log in to your account and view your transactions.

If you are a new account holder, you will be required to complete the certification requested by PayPal to comply with FATCA within 90 days of opening your account.

If you don't provide the information PayPal request within 90 days, you will no longer be able to send funds from or receive funds into your account.

If you are an existing account holder and you are required to provide additional documentation to ensure your status as a US person or a non-US person is properly documented for FATCA purposes, then you will be required to provide the requested information within 30 days from the date we request it or your account will be limited on day The day 30 limitation will prevent you from: Sending funds from the account Closing the account. If you don't provide the required information within 45 days from the date we request it, your account may be further limited on day This day 45 restriction will prevent you from: Sending funds from, or receiving funds into your account.

Removing bank or card information Closing your account In each case the restriction will apply until the proper documents are received by PayPal. Related stories. Claims happen when a buyer complaint is escalated to PayPal or the buyer filed an unauthorized transaction. Learn why claims occur, how to respond to them, and what the claims process looks like. If your PayPal account has been limited, you will be unable to do certain things, like sending or withdrawing money.

Keep reading to learn more about PayPal account limits; what they are, why they get placed on an account and how you can get them removed. As a small-business owner, you want to process payments, pay suppliers and access your money without a hitch.

What are PayPal account limits or limitations? Account limitations are temporary restrictions placed on a specific account that could prevent you withdrawing, sending or receiving money. They are implemented when we see unusual or suspicious activity to help protect both PayPal buyers and sellers. Limitations also help us collect information necessary for keeping your account open, and they help ensure our customers are protected. Why does PayPal limit an account? There can be several reasons for an account limitation: An unauthorised person may be using your account.

If PayPal believes someone is using your account without your knowledge, the account could be limited to protect you from fraudulent charges while we investigate the suspicious transactions. Similar steps may be taken if your bank or card issuer advises us that someone has used your bank account or card without permission. Your account may not comply with regulatory requirements. Limitations can also be placed on an account if we find that it does not comply with regulations.

Your account may have a high number of claims and chargebacks. There may be sudden, rapid changes in what or how much you sell. How will I know if PayPal limits my account?

In most cases, you will first learn about an account limitation by email or by seeing a notification on your account overview page. Responding to this warning quickly — by logging in to your PayPal account and taking the necessary actions — may help you avoid account limitations altogether. However, if you realise in some other way that your account has been limited, log in to your PayPal Business account and visit the Resolution Centre.

There, you can review details of why your account has been limited. Forward it to spoof paypal. After you send us the email, delete it from your inbox. If you clicked on any links or downloaded any attachments within the suspicious email or website, close out of it immediately, run an antivirus check, and then change your password and security questions.

What is the effect of having my PayPal account limited?